Solutions for Mortgagers, Lenders, and Creditors

We help servicers, lenders, and creditors turn data into action—engaging borrowers personally, identifying markets, addressing root financial stressors, and guiding families back to stability—while reducing losses and building community.

Data Insights

Target borrower engagement with outcome-driven strategies that maximize recovery and retention

Recovery & Retention Services

We engage at-risk households, helping them get back on track while boosting your portfolio performance.

Borrower Insights & Portfolio Performance

Helping lenders understand borrower needs, mitigate risk, and optimize portfolio outcomes

Allocating Risk Management Resources

Improving Recovery Rates

Understanding Consumer Financial Stress

Understand Portfolio Health

Consumer Financial Stress

Receive prioritized lists of high-risk borrowers and insights into their financial stressors. Our actionable recommendations, managed Recovery and Retention Services, and clear reporting engage households effectively and efficiently.

Risk Management

Monitor portfolio health, forecast losses, and anticipate geographic or loan-type concentrations of risk. Our analytics and visualizations inform proactive strategies that reduce financial exposure.

Portfolio Performance

Our dashboards and reports guide strategic decisions, budget allocations, and investor communications. Executives and decision-makers can understand portfolio performance, ROI of recovery efforts, and benchmarks against industry standards.

Recovery and Retention

Reduce churn and improve cardholder satisfaction. Wants insights into why customers fall behind (financial stressors, spending habits) and guidance on personalized outreach or offers to keep accounts active.

What Sets Pivot Apart?

  1. Our data insights examine the interdependency of thousands of criteria leading to a better understanding of the likely root cause of an issue, not just the symptom.

  2. Our data insights combine not only quantitative data but local experiences from real people, capturing community values.

  3. We walk with you to create strategies tailored specifically to the goals you are trying to achieve.

  • Currently our data dashboard is available for the following areas:

    • Tampa/St. Petersburg, Florida (Hillsborough/Pinellas Counties)

    • Phoenix, Arizona (Maricopa County)

    Upcoming regions include:

    • Knoxville, Tennessee (Knox County)

    • Baltimore, MD/Washington, DC

    • Houston, Texas (Harris County)

    • Sacramento, California

    • Los Angeles, California region

  • We make data available for new geographies by request.

    In most circumstances, new data is be made available within 2-3 weeks.

  • Our data data dashboard is updated monthly.

    We do have unique services available to update data more frequently. Contact us for additional details.

  • YES! Please contact us to discuss custom data products.

Let’s Get Started.

info@pivotpartnerships.org
(520) 405-2029

Monday through Friday 8a to 8p (Eastern)