Understand the Story Behind the Numbers
Borrower Data Insights
Pivot’s Borrower Insights Service equips lenders and servicers with a deeper understanding of the financial realities and stressors affecting their customers. By blending proprietary analytics with socio-economic and regional data, we deliver actionable intelligence that goes far beyond standard credit scores or payment histories.
Key Benefits.
Targeted Outreach – Focus time and resources on the households most likely to respond positively.
Improved Retention – Tailor repayment and support programs to keep borrowers engaged.
Early Intervention – Spot signs of distress before delinquency escalates.
Community Linkage – Identify borrowers who would benefit from external supports (e.g., housing counseling, workforce programs).