Mortgage Recovery 4-Course Series: From Insights to Implementation

The Mortgage Recovery 4-Course Series is a structured, quarter-long program designed for mortgage servicers, lenders, and creditors to leverage data for improved borrower outcomes, reduced delinquency, and stronger portfolio performance. Participants gain hands-on experience using community and borrower data to identify high-risk areas, design actionable programs, and pilot solutions with measurable impact.

Included Courses & Objectives:

  • Data Insights: Analyze borrower and market data to uncover opportunities and risks.

  • Strategic Leadership & Design: Translate insights into actionable strategies and program designs aligned with organizational and regulatory goals.

  • Action Planning & Readiness: Develop operational plans, assign roles, and assess organizational readiness for execution.

  • Pilot Implementation: Launch and refine small-scale pilot programs with expert coaching to ensure scalability and measureable results.


Who Should Attend:

  • Mortgage servicers, lenders, and creditors seeking a structured, data-driven approach to improve recovery, mitigate risk, and expand lending effectiveness.


Program Structure & Schedule:

  • Four sequential courses over a 12-week quarter.

  • Courses offered in multiple time slots to accommodate organizational schedules.

  • Pilot Implementation runs for four weeks with ongoing coaching and practical exercises.


Certification:

  • Participants completing all four courses are eligible for Pivot Certification, recognizing applied mastery of data-driven mortgage recovery strategies.

  • Certification is an additional $350 per participant, after completing all four courses.

  • Single-course attendees can accrue credits toward certification if they later complete the full series.


Value to Your Organization:

  • Reduce Delinquency & Risk: Identify at-risk borrowers early and tailor interventions.

  • Data-Driven Decisions: Apply actionable insights to strategic and operational plans.

  • Scalable Programs: Pilot solutions locally and scale across your portfolio with confidence.

  • Regulatory Readiness: Strengthen compliance and reporting for fair lending and CRA requirements.


Materials:

  • Participants receive access to the Pivot to Opportunity Dashboard during the workshop.

  • Participants receive a free 3-day trial to the Pivot to Opportunity Dashboard upon workshop completion.

4-Course Series: Mortgage Recovery for Mortgagers and Lenders
from $2,050.00

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Add-ons (available at any tier):

  • On-site Support: Billed at cost

  • Printed participant workbooks: $25/person

  • Extra follow-up coaching sessions or data support: $350/hour

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Pilot Implementation for Mortgagers & Lenders