My Role - Executive/Decision-Maker
Story:
As an executive or decision-maker you want high-level insights into recovery, retention, and risk performance, so that you can make strategic decisions with confidence.
Decision-makers don’t need granular borrower-level details but do need synthesized metrics to align board-level priorities, investor expectations, and organizational performance. You require dashboards and scenario planning tools that tie portfolio performance to strategic objectives.
Acceptance Criteria:
Executives can access portfolio health summaries (e.g., delinquency rate, recovery success, compliance status).
Scenario planning tools allow modeling the impact of interventions.
Reports are designed for board or investor presentations.
Business Value:
Informed, data-driven decision-making that aligns organizational strategy with regulatory expectations, investor confidence, and long-term portfolio growth.
