Pivot Certified.
Pivot Certification is a three-tier framework that guides both individuals and organizations toward measurable impact in your industry and community investment. The Pivot Certification Pathway drives measurable results - helping you strengthen operations, improve client outcomes, and position your organization as an effective industry leader.
The Pivot Certification Pathway is a progression of
LEARN - PERFORM - LEAD
Each tier represents a higher level of capability, performance, and leadership.
FOUNDATIONS
PIVOT CERTIFIED
Awarded to organizations that complete the Pivot Class Series (Data Basics, Planning and Design, Strategy, and Implementation). Demonstrates a strong foundation in data-driven servicing and borrower engagement.
The Pivot Certification Pathway
EXCELLENCE
PIVOT PERFORMANCE CERTIFIED
Granted to organizations that undergo the Pivot Performance Audit and implement recommendations that align operations with measurable goals. Signals operational excellence and accountability.
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LEADERSHIP
PIVOT VANGUARD CERTIFIED
Reserved for organizations that not only excel internally but also invest in their communities using Pivot insights. Recognizes them as industry leaders in borrower outcomes, foreclosure prevention, and community impact.